I wrote before about Mvelopes.com, online budgeting software that uses the envelope budgeting concept.
I signed up for the free trial to see if it looked like I could easily switch over from Quicken. Doing envelope budgeting in Quicken is possible, but you have to jump through a number of hoops. And envelope budgeting is the absolute best way to manage your money, so I'd love to have a system that supported it directly.
Initially, Mvelopes looked great. I hit a snag when I tried to hook it up with my online banking account. Mvelopes will automatically pull recent transactions from online accounts, and it worked fine for my credit card and PayPal accounts. But it couldn't get into my online banking, because of security questions the bank forced you to answer.
I contacted Mvelopes support, and they submitted a trouble ticket. That ticket has been automatically escalated several times, and still no sign of a solution.
It's too bad. From what I saw of the software, it worked exactly the way I wanted it to work. I suppose I could use it by manually entering my banking transactions, since I have to do that in Quicken anyway, but I'd hate to start doing that and then have to adjust somehow when they get the automatic import working.
So, Mvelopes looks good, but I haven't been able to give it a good workout yet.